Lyft adds 24/7 live driver phone support
Lyft has actually included a couple of brand-new driver-centric functions to its app today, a few of which are direct responses to things executed by competing Uber as part of its ‘ 180 days of modification ’ project. Lyft ’ s brand-new functions consist of 24/7 live phone assistance available to chauffeurs through the app, for example, and it’ s boasting enhanced Spanish language and online assistance, too.
Lyft’ s brand-new Spanish language assistance is likewise 24/7, both through phone and e-mail, and it’ s upgrading its online assistance side to react to all incoming questions quicker and more effectively so that individuals can get reactions when they require them.
These brand-new functions present to supplement Lyft’ s existing versatility functions consisting of Destination Mode, which resembles Uber’ s Driver Destinations. Lyft’ s variation still enables chauffeurs to set locations approximately 6 times daily throughout its markets, while Uber presented an extension to 6 locations from 2, however brought back the limitation of 2 in 4 crucial markets late recently.
Lyft likewise uses ‘ trip guides, ’ which utilizes journey information to offer assistance about where a Lyft chauffeur is primarily most likely to get their next fare after their present one ends. Plus, it’ s made it simpler to end a shift with its “ Last Ride ” function. Lyft motorists can likewise dedicate to arranged flights scheduled by riders beforehand through the app to guarantee they have a high-fare journey turning up.